QSL Northern Europe | +31 (0)418 66 30 23

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rms2

Quick-EDD/Remote Management Service

Permanent Monitoring and Direct Intervention in Case of Calamities

Administration of the Quick-EDD/HA software is very easy. Checking the status of the replication process a few times a day and changing a setting as needed to make sure that a direct switch is possible in case of a calamity.
It is advisable to check the switch scenario for correctness several times a year and to perform a switch test at least once a year.
Clients who find it desirable to perform these operations on a regular basis, but who don’t have the necessary time or manpower, may book the Quick-EDD/RMS. This will also ensure the consistency of the administration (which often depends on only one administrator) in case of illness or vacation.

What does the Quick-EDD/Remote Management Service Include?
• Daily proactive monitoring of Quick-EDD/HA. This may optionally be expanded by the Itheon monitoring software. Deviations, interruptions, connection problems etc. can be reported to our helpdesk directly by e-mail, and the helpdesk will act immediately;
• Monthly reports to the end user;
• Adjusting the settings of Quick-EDD/HA as needed and/or reporting problems to the client that have nothing to do with the replication process but threaten to interrupt it anyway;
• Performing Quick-EDD/HA release upgrades;
• Performing a switch test once a year.

These services are offered by QSL Northern Europe B.V. in various forms. For example, administration during office hours only, or on 7 days a week and during 24 hours a day.
More information on the above can be obtained by calling +31 418663023 or by e-mailing This email address is being protected from spambots. You need JavaScript enabled to view it.

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