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APM Terminals Rotterdam

on . Posted in Customer Stories


Customer Case | APM Terminals Rotterdam | The Netherlands

It is no coincidence that APM Terminals Rotterdam, recognized by the Journal of Commerce as being the most productive container terminal in Europe for four years in a row now, today uses Quick-EDD/HA software in order to guarantee the availability of its terminal operating system running on two IBM Power i systems. After all, in such a 24/7 operation the heart may simply never stop beating.

APM Terminals Rotterdam, one of the largest container terminals in Europe, opened in October 2000, and is one of the approximately 70 terminals  belonging to APM Terminals, currently the world’s largest container terminal operator and part of the Maersk Group, a leading USD 40,3 billion  conglomerate of worldwide shippingand energy industries in some 130 countries and which is headquartered in Copenhagen in Denmark. Its Rotterdam  terminal can handle up to 3.25 million containers (TEU’s) per year, and employs 550 people who together run a 24/7 transshipment operation for  (deep-sea) vessels, barges, trucks and trains, thus contributing to Rotterdam’s current position as the largest seaport of Europe as well as one of the  busiest ports in the world.

Wim Munier

apm terminals customer case“With our 24/7 seaside handling operation, about 1000 trucks arriving here daily, and all of our straddle carriers hooked up to our terminal operating system, it is quite obvious that the availability of this system is crucial to our business. For this reason our “Cosmos” terminal operating system has been running on a configuration of two identical IBM AS/400 systems, still considered as the most reliable systems on the market, ever since our terminal operation started 15 years ago, in conjunction with another data replication solution. This way we could always be sure that, in case any problem occurred,  we were always able to switch to a second system containing our actual data, without hampering our operation. In the meantime we could solve the problem on the source system and switch back to this system on a better occasion. After 15 years, and as our system grew heavier, we decided that it was time to upgrade our IBM AS/400 configuration to a more powerful Power 8 processor.

For cost reasons we decided to investigate the market for alternative data replication or “highavailability” solutions. After an extensive search, and as I was  already familiar with Quick-PRESS, we identified Quick-EDD/HA as a possible better solution. And so it was! What really made it easier for us to make a decision on this was the fact that QSL Northern Europe lets you try out the software on a “no cure, no pay” basis.

Quick EDD/HA has proven to us that it is unmistakably the best high availability solution on the market. It has demonstrated its superiority in terms of  reliability, speed and price. And with hindsight: we should have implemented Quick EDD/HA much earlier. Not only is it much more reliable but it also saves  us $€50.000 per year because it requires much less support than our previous solution.”

apm terminals customer case2Rudi van Helvoirt

“As an IBM i specialist, and as I have extensive previous experience with Quick-EDD/HA, I knew immediately where to look when the issue came up that we  had to look for an alternative highavailability solution. My experience with QSL Northern Europe has always been positive, so I was pleased that we were offered the opportunity to try out the Quick-EDD/HA software on a “no cure – no pay” basis. I knew this would be the cure, and it was. A significant difference with our former high availability solution is the speed of the replication. The high speed replication process of Quick-EDD/HA is based on  netchange technology. It replicates only the actual changed parts (bits) of a recordset instead of the full recordset like in any other solution.

Another enormous advantage of Quick-EDD/HA is that a so-called “role-swap” between the source and target system takes much less time than previously,  and that our total down-time window today amounts to just about 2 hours which is mostly due to the switching of a large number of peripherals.”

Opened in october 2008, APM Terminals has grown to be one of the largest conatiner terminals in Europe. Throughput at the Rotterdam Terminal was 2.46 million TEUs in 2015. APMTR has ranked #1 in the JOC award for Europe’s Most Productive terminal for the last 3 consecutive years.
Read more about APM terminals at their website

Wim Munier is the IT Manager of APM Terminals Rotterdam

Rudi van Helvoirt is the owner of 'Van Helvoirt Automatisering' and APM IT support in the Netherlands
Visit the website of van Helvoirt Automatisering

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